Our FAQ

Common questions:

Are we open on Saturday's?

We are open Saturday's from 8:00 am - 12:00 pm. On Saturday's it is appointments only and we do not see new patients on Saturday.

How do I cancel or reschedule an appointment?

You can cancel or reschedule your appointment by calling our office or using our online scheduling system. Please provide at least 24 hours' notice if you need to cancel or reschedule.

What if I have a medical emergency outside of regular business hours?

If you have a medical emergency outside of our regular business hours, please call 911 or go to the nearest emergency room.

What should I bring to my appointment?

Please bring your insurance card, photo ID, and a list of current medications to your appointment. If you are a new patient, please also bring a copy of your medical records.

What types of insurance do you accept?

We accept most major insurance plans, including Medicare and Medicaid. Please contact our office to verify if we accept your specific insurance plan.

Can I request a prescription refill online?

Yes, you can request a prescription refill through our online patient portal. Please allow 48 hours for the refill to be processed.

How do I get my lab results?

Our office will contact you with your lab results as soon as they become available. You can also access your results through our secure online patient portal.

Do I need an appointment to be seen at Universal Medical Center?

Appointments are encouraged. You can schedule an appointment by calling our office or using our online scheduling system.

What are your operating hours?

Our clinic is open from 8:00 am to 5:00 pm, Monday through Friday. Saturday from 8:00 am to 12:00 pm.

What types of conditions do you treat?

We treat a wide range of conditions, including brain & nervous system, cardiovascular & circulatory, digestive disorders, endocrine system, eye, ear, nose & throat, musculoskeletal, reproductive & urinary system, respiratory system, and skin, nails & hair disorders.

Do you provide COVID-19 testing?

Yes we are now offering Covid Testing at this location now.